FAQs

Q. Where do you ship from?
A. We ship from our own warehouses & factories located in the US. 

Q. How long will it take for my items to arrive?
A. It usually takes 2–7 business days for all orders to arrive. Shipping times vary depending on the product, demand, and shipping location.

Q. Where can I place an order from?
A. You can place an order from any country; we ship worldwide.

Q. Is shipping really FREE?
A. Yes, shipping is free to the US only; for other countries, the cost is very low.

Q. Which currency will I be charged in?
A. We process all orders in USD. While the contents of the cart are displayed in several currencies, you will check out using USD at the most current exchange rate.

Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.
Please contact us if you don't receive one within 24 hours. 
Q. Who can I contact if I have a problem with my order?
A. Please fill out our Contact Us form to reach us.

Q. How can I pay?
A. We accept all major credit cards: Visa, Mastercard, Discover, Amex, and also PayPal.

Q. Is checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure. 

Q. If I enter my email address, will you sell my information?
A. We do not sell our customers' information. Emails are strictly for follow-up and to send newsletters about our promotions and discount coupons.